Booking

Booking Procedure-

1. Booking may be made by either party to the hearing. The party who makes the reservation is obliged to make full payment of the latest published hearing room rental rates. The IDRC will not issue split invoices.

2. Parties shall only be allowed to amend their reservation for a maximum of three (3) times.

3. Hearing room rentals must be paid fully at the time of booking or settled within ten (10) working days from the date of the booking Invoice issued by the Centre. If the full payment is not received within the said 10 working days, the booking will be cancelled. Invoices are deemed to have been received by booking party upon delivery by e-mail and/or fax as provided in the booking form. Parties will have to resubmit their booking request which will be subject to room availability.

4. Cancellation Policy for Bookings

• Any cancellation shall be made in-writing, and notified to the Centre not less than 7 days from the proposed date of the usage of the hearing room.
• For cancellations of bookings that are made in less than 7 days before the hearing date, the following cancellation fees shall apply:
• i) Cancellation made less than 7 days from the date of hearing: 50% PENALTY shall be imposed.
• ii) Cancellation made less than 24 hours’ notice from the start of the hearing: 100% PENALTY shall be imposed.
• Any request for exemptions is strictly subject to exceptional circumstances and will require the written approval of the Director of the IDRC.

5. Any request for exemptions is strictly subject to exceptional circumstances and will require the written approval of the Director of the IDRC.

6. Written notification of other requirements (secretarial services, audio visual aid, catering, etc.) must be given during booking where such needs will be put in place. Fees for their services and/or rental shall be paid by the respective parties directly to the service provider(s). Any cancellation fees for these services and/or rental shall be borne by the respective parties directly to the service provider(s).

7. Operating hours

• Normal operating hours of the Centre is from 9.00 a.m. to 5.00 p.m.
• The IDRC may be closed on all Government Territory gazetted public holidays.
• Overtime charges will be imposed at an hourly rate of 50% of the applicable half-day rate, if services are required beyond the normal operating hours of the IDRC.

8. Half-Day Rental

• Applicable for use of hearing rooms from: 9.00 a.m. to 1.00 p.m.; or
• Booking party is required to specify the requested half-day usage at the time of booking. If the booking party fails to do so, the booking is deemed to be made for a full day.
• Should the hearing run past the allotted time of 9.00 a.m. to 1.00 p.m. or 2.00 p.m. to 5.00 p.m., parties will be charged an hourly rate of 50% of the applicable half-day rate.