What We Do

WHAT WE DO

With our eyes firmly set on delivering the future, the Indian Dispute Resolution Centre (IDRC) is set to broaden boundaries beyond the horizon in Dispute Management and Dispute Avoidance. The Centre has adopted the Arbitration and Conciliation Act, 1996 as amended upto Dec. 2019 and UNCITRAL Rules for Arbitration and has its own set of in house IDRC Domestic Arbitration Rules, 2019 which governs the conduct of the entire Arbitration proceedings from its commencement to its termination. 

As a clear declaration to our determination in paving the way for innovation in ADR,  IDRC aims to expand its Rules to cater to the growing demands of the global business community with the introduction of the  IDRC Arbitration Rules and the IDRC Mediation Rules. These rules are periodically revisited to ensure relevance with International commercial practicalities and global expectations. The Centre also publishes step by step guides and circulars to facilitate the use of and understanding of its Rules and Practice directions.

Apart from the provision of institutional support for Domestic and International Arbitrations and other ADR proceedings,  IDRC offers online-offline hearing facilities and ancillary administrative services to Arbitral Tribunals operating Ad hoc or under the auspices of other institutions. The  IDRC’s  ancillary Organisation, the Indian Institute of Dispute Resolution (IIDR) organizes various Courses, Training programmes, Conferences and forums on the different avenues of ADR covering niche areas such as Sports Arbitration, Construction Arbitration, Domain Name Dispute Resolution and IPR Disputes to mould and shape the future of the ADR arena.

Established by Indian Dispute Resolution Council (IDRC), a non profit organisation and located at the heart of New Delhi the  IDRC is the India's leading facility for conduct of Arbitrations, Mediations, Conciliations in both online and offline modes.

We offer well-furnished spaces of varying sizes which can be configured to provide comfortable and state-of-the-art hearing suites and meeting rooms for any proceeding small or large.

We deliver a full range of support services- from Court reporting to catering, internet to interpreters and voicemail to Video Conferencing. 

Whether it be for large multi-party Arbitrations, Mediations, Training courses and Seminars- all are delivered in an efficient and professional manner.

Clients Services Team

The Client Services Staff are the "Driving Force" of The  IDRC and are mainly responsible for its operational success. The team consists of 4 to 6 members who assist clients with all the aspects of their visit, ranging from room setup to equipment assistance and looking after clients' catering requirements. They are also on hand to assist with general enquiries and provide out of hours assistance.

Reception Services

We have functional receptions aimed to help provide administrative and clerical support. As well as assisting with printing, copying, scanning and faxing documents, our staff can also help with tasks such as booking couriers, recommending local hotels/amenities and more.

Functional Rooms

The Centre comprises of several rooms, of which include Arbitration Room and Mediation Room. The space is suitable for Arbitrations, Mediations, Depositions, High Court cases or meetings of various sizes. Please browse our site in the room section to see the various layouts or look at the floor plans to get an overall view of each floor. Re-configuration of rooms can be arranged if needed. All rooms are equipped with telephones and are fitted with security locks.

Video Conferences

High-speed state of the art video conferencing facilities can be provided in any room and the Centre can make arrangements to set up remote sites throughout the world. We have multiple units which can be moved into any room to do video-conferencing with facility of breakout rooms. Book a videoconference or to discuss your conferencing needs.

The IDRC can advise clients on Court Reporting services ranging from same day transcripts to real-time reporting services, where you receive a live feed on your laptop. We can also assist you with your depositions requirements.  

Telephones or Conference Calls

All rooms at The  IDRC have telephones with voicemail for clients' use. These phones can also be used for conference calls of up to 2 destinations. Highend speaker phones with two additional microphones can also be set up in hearing rooms.

Multifunctional Devices

The  IDRC has multifunctional devices for client use. Clients can use these for their printing and photocopying needs and scanning. Once connected to the  IDRC Client Internet they can also print directly to these devices. Our staff will gladly install the relevant drivers when at the Centre.

Internet Access

Both wireless and cabled internet connections are available in all main and retirement rooms. With a secure wireless network and a High Speed fibre optic backbone connection, your connectivity is guaranteed.

Courier

We are happy to receive documents and boxes prior to the start of your hearing to be stored safely until required. National and international couriers can be booked to return files on your behalf following the completion of your case.

Library

The  IDRC ’s Library is one of the most valuable ADR resources in India. It houses a wide variety of books, Arbitration journals, key local law reports, and is regularly updated.

Users of the  IDRC ’s Library will also be able to find the latest local judgments and rulings as reported in the Common Law Journal and Indian Law Journal. The  IDRC has also upgraded its content to also include key construction law authorities, i.e. full sets of the leading Law Report, Law Review and Industry Law Letter. Users of the  IDRC ’s library will also be able to enjoy access to online resources.

Printing, scanning, and photocopying services are also available.